RETURNS & EXCHANGES
Returns and Exchanges
We want to make your purchase experience as easy and seamless as possible, with complete peace of mind. We will gladly accept your return for a refund, exchange or store credits within 30 days from the time of purchase provided the product meets our Return & Exchange policies below.
For peace of mind when choosing a size, we also offer Seafizz's very own "Quick & Easy Size Swap" and "Free Return of the Second Size". Please see below for further details.
FOR AUSSIE GIRLS ONLY
Quick & Easy Size Swap (*)
Need a different size after receiving your order? Take advantage of our "Quick & Easy Size Swap" offer. After you send the product back to us (for a small postage fee), we will send the new size to you without any other cost to you!
In most cases, we will send the new size to you without waiting for the returned product to arrive back at our warehouse. That way, you'll receive the new size within a few days. Yes, that's why we call it "Quick & Easy Size Swap"!
Free Return of the Second Size (*)
If you're not sure which size will fit best, we suggest you choose both sizes in your order and the unfit size can be returned with free postage (we'll send the postage label to you), provided you let us know within 10 days after receiving the products. We'll then refund you the full cost of the returned product.
* See our Return & Exchange policies below for full details (in general, items on sales over 15% are excluded but the policies are simple with no "hidden" conditions!)